TERMS AND CONDITIONS

By purchasing any of Yoga Yard’s products or services you agree that you have read and agree to all the below terms and conditions and will adhere to all Yoga Yard policies. 

Purchase Policy

  • Please note that Yoga Yard reserves the right to refuse admission to the studio. Except for a monetary refund you have no claim against Yoga Yard because of their refusal to allow you admission to the studio.

  • Students must be 16 years or over to attend classes and workshops at Yoga Yard.

  • Bookings are made subject to the studio’s right to alter the programme or teaching staff as a result of circumstances beyond its control.

  • Classes are subject to availability so please book early to avoid disappointment. 

  • Please note you cannot book a class without purchasing a relevant class pass. Class passes may only be used for classes, they do not apply to workshops and courses.

  • All of our retail purchasing and class bookings (both online and in the studio) are managed by our online booking software, MINDBODY Online. Credit Card payments through the MINDBODY Online system are handled securely by Optimal Payments.

  • Introductory offers can only be used once by new clients to the studio. 

  • Bookings that are made online have priority over walk-in bookings. 

  • Full payment of classes or workshops in advance of attendance is required. 

Refund Policy

  • Yoga Yard does not offer refunds on services for change of mind, user error, injury, illness, change of address or any other reason. If you purchase a service or product from us, please note that these are non-refundable. This includes part used class packs. It is not possible to split or share any class pack you purchase and these cannot be transferred to someone else. If you do not use your class pack by the expiration date, any unused classes will be forfeited. 

Gift Vouchers

  • Any gift voucher you purchase from Yoga Yard cannot be returned or transferred between the parties, however they can be used for all yoga services offered at our studio. 

  • If you incur any fees, charges or exchange rates from your financial institution or card issuing company, please note that Yoga Yard is not responsible. 

Cancellation Policy

  • If you need to cancel your class, you can do so up to 10 hours before the start time. However, failure to cancel within this timeframe results in forfeiture of class pass or payment of the class. 

  • In respect of workshops, you can cancel your booking up to 3 days before the workshop is scheduled to start. Failure to cancel within this timeframe results in the forfeiture of payment of the workshop. 

  • The only way to cancel a class / workshop is via the Yoga Yard website or MINDBODY app. If Yoga Yard has to cancel a class for any reason a full refund will be offered to drop-ins. For class pass holders, the class will not be deducted from your class pack. In respect of workshops, if Yoga Yard has to cancel a workshop for any reason a full refund will be offered.

Studio Etiquette

  • Class sign in starts 20 minutes before the class start time. If you arrive after this time, you will not be permitted to enter the class. 

  • While in the studio, you agree to conduct yourself with courtesy and respect and to behave considerably towards other students, the teachers, and management at all times.

  • The use of cameras and recording equipment and mobile phones is strictly forbidden. 

  • Please ensure that your entire mat is covered by one or two towels. We have yoga mat towels for rent or for purchase at the front desk.

  • We ask that you take no more than a 4 minute relaxation at the end of the class and that everyone has left the building 20 minutes after the class has finished.

  • Please ensure to use the main entrance only when entering or leaving the studio, except in the event of a fire or emergency. Do not interfere with fire exits for any reason except in the event of a fire. 

  • Please do not come into the studio if you have Covid or are a close contact.  If you are in close contact with someone vulnerable please appreciate the risk involved and understand that Yoga Yard cannot be held responsible.

  • Vaping is forbidden on the premises. 

  • All breathing throughout the class is through the nose.

  • Make sure that any tissues are placed on your towel and not on the floor. 

  • Yoga Yard may at any time without notice withdraw all or part of its facilities for any period or periods for the purpose of cleaning, repair or maintenance work or for any reasons beyond its control.